Notices from the U.S. Embassy in Mexico
& the Regional U.S. Consul
Zihuatanejo-Ixtapa, Guerrero, Mexico

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Latest Messages from the U.S. Embassy:

Mexico Travel Advisory

U.S. DEPARTMENT OF STATE
Bureau of Consular Affairs
September 08, 2020

Level 3: Reconsider Travel

Reconsider travel to Mexico due to COVID-19. Exercise increased caution in Mexico due to crime and kidnapping. Some areas have increased risk. Read the entire Travel Advisory.

Read the Department of State's COVID-19 page before you plan any international travel.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Travel Health Notice for Mexico due to COVID-19.

Mexico has lifted stay at home orders in some areas and resumed some transportation and business operations. Visit the Embassy's COVID-19 page for more information on COVID-19 in Mexico.

Do Not Travel To:

  • Colima state due to crime.
  • Guerrero state due to crime.
  • Michoacán state due to crime.
  • Sinaloa state due to crime.
  • Tamaulipas state due to crime and kidnapping.

Reconsider Travel To:

  • Chihuahua state due to crime.
  • Coahuila state due to crime.
  • Durango state due to crime.
  • Jalisco state due to crime.
  • Mexico state due to crime.
  • Morelos state due to crime.
  • Nayarit state due to crime.
  • Nuevo Leon state due to crime.
  • San Luis Potosi state due to crime.
  • Sonora state due to crime.
  • Zacatecas state due to crime.

Violent crime – such as homicide, kidnapping, carjacking, and robbery – is widespread. Armed criminal groups have been known to target and rob commercial vessels, oil platforms, and offshore supply vessels in the Bay of Campeche.

The U.S. government has limited ability to provide emergency services to U.S. citizens in many areas of Mexico as travel by U.S. government employees to these areas is prohibited or significantly restricted.

U.S. government employees may not travel between cities after dark, may not hail taxis on the street, and must rely on dispatched vehicles, including from app-based services like Uber or from regulated taxi stands. U.S. government employees may not drive from the U.S.-Mexico border to or from the interior parts of Mexico, with the exception of daytime travel within Baja California, between Nogales and Hermosillo on Mexican Federal Highway 15D, and between Nuevo Laredo and Monterrey on Highway 85D (during daylight hours and with prior Consulate authorization only).

Read the country information page.

If you decide to travel to Mexico:

  • See the U.S. Embassy's web page regarding COVID-19.
  • Visit the CDC's web page on Travel and COVID-19 .  
  • Keep your traveling companions and family back home informed of your travel plans. If separating from your travel group, send a friend your GPS location. If taking a taxi alone, take a photo of the taxi number and/or license plate and text to a friend.
  • Use toll roads when possible and avoid driving alone or at night. In many states, police presence and emergency services are extremely limited outside the state capital or major cities.
  • Exercise increased caution when visiting local bars, nightclubs, and casinos.
  • Do not display signs of wealth, such as wearing expensive watches or jewelry.
  • Be extra vigilant when visiting banks or ATMs.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
  • Follow the Department of State on Facebook  and Twitter .
  • Review the Crime and Safety Reports for Mexico.
  • Mariners planning travel to Mexico should check for U.S. maritime advisories and alerts at  https://www.maritime.dot.gov/msci-alerts , which include instructions on reporting suspicious activities and attacks to Mexican naval authorities.
  • Prepare a contingency plan for emergency situations. Review the Traveler's Checklist.

Guerrero state – Do Not Travel

Do not travel due to crime.

Crime and violence are widespread. Armed groups operate independently of the government in many areas of Guerrero. Members of these groups frequently maintain roadblocks and may use violence towards travelers

U.S. government employees may not travel to the entire state of Guerrero, including Acapulco, Zihuatanejo, Ixtapa, and Taxco.

Michoacán state – Do Not Travel

Do not travel due to crime.

Crime and violence are widespread in Michoacán state. Travel for U.S. government employees is limited to the following areas with the noted restrictions:

  • Highway 15D: U.S. government employees may travel on Federal Toll Highway (cuota) 15D to transit the state between Mexico City and Guadalajara.
  • Morelia: U.S. government employees may travel by air and by land using Highways 43 or 48D from Highway 15D.
  • Lázaro Cárdenas: U.S. government employees must travel by air only and limit activities to the city center or port areas.

Morelos state – Reconsider Travel

Reconsider travel due to crime.

Violent crime and gang activity are common in parts of Morelos state.

There are no restrictions on travel for U.S. government employees.

Visit our website for Travel to High-Risk Areas.


Further Information

For the latest security information, U.S. citizens traveling abroad should regularly monitor the State Department's internet web site, where the current Worldwide Caution, Travel Advisories can be found.  Follow us on Twitter and the Bureau of Consular Affairs page on Facebook as well.  Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States and Canada or, for callers outside the United States and Canada, a regular toll line at 001-202-501-4444.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  U.S. citizens traveling or residing overseas are encouraged to enroll with the State Department's Smart Traveler Enrollment Program.  For any emergencies involving U.S. citizens in Mexico, please contact the U.S. Embassy or U.S. Consulate with responsibility for that person's location in Mexico.  For information on the ten U.S. consular districts in Mexico, complete with links to Embassy and Consulate websites, please consult the Mexico U.S. Embassy and Consular District maps.  The numbers provided below for the Embassy and Consulates are available around the clock.  The U.S. Embassy is located in Mexico City at Paseo de la Reforma 305, Colonia Cuauhtemoc, telephone from the United States: 011-52-55-5080-2000; telephone within Mexico City: 5080-2000; telephone long distance within Mexico 01-55-5080-2000.  U.S. citizens may also contact the Embassy by e-mail.

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Citizens' Consular Services
American Embassy Mexico City
Reforma Ave 305
Col. Cuauhtémoc
México, D. F., México CP 06500
Tel: (011)(52)(55) 5080-2000, ext. 4780 or 4543
Hours: 8:30 a.m. to 2:00 p.m. & 3:00 to 5:00 p.m.
e-mail: ccs@usembassy.net.mx
website: usembassy-mexico.gov

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Department of State travel information and publications are available at Internet address: http://travel.state.gov. U.S. travelers may hear recorded information by calling the Department of State in Washington, D.C. at 202-647-5225 from their touchtone telephone, or receive information by automated telefax by dialing 202-647-3000 from their fax machine.


Please direct further inquiries to the Embassy’s e-mail address, ccs@usembassy.net.mx. The telephone number of the Embassy is (52) (55) 5080-2000, fax (52) (55) 5080-2005.
Website: https://mx.usembassy.gov

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U.S. Bureau for Consular Affairs
Please visit our website for information about services for Americans abroad, travel warnings and announcements.

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